Shipping Policy

Last Updated: 01 January 2025

This Shipping Policy outlines how Safety Training Institute delivers physical items such as printed certificates, ID cards, study materials, and other training-related documents.

1. Shipping Items

We may ship the following physical items:

  • Printed training certificates (if applicable)
  • Student ID cards
  • Course study materials or manuals
  • Other official institute documents

2. Shipping Areas

We currently provide shipping services across India. International shipping is not available unless specifically mentioned.

3. Processing Time

  • Orders are processed within 5–10 working days after course completion or payment confirmation.
  • Processing time may vary due to holidays, verification delays, or administrative reasons.

4. Delivery Time

Delivery time depends on the courier service and destination location. Typically, delivery takes 7–15 working days after dispatch.

5. Shipping Charges

  • Shipping charges, if applicable, will be communicated at the time of order.
  • In some cases, shipping costs may be included in the course fee.
  • Shipping charges are non-refundable.

6. Tracking Information

Tracking details may be shared via SMS, WhatsApp, or email once the item is dispatched.

7. Incorrect Address

  • Students are responsible for providing accurate shipping details.
  • We are not responsible for delays or non-delivery due to incorrect addresses.
  • Re-shipping charges may apply if items are returned.

8. Damaged or Lost Items

In case of damaged or lost shipments, please contact us within 48 hours of delivery. Resolution will depend on courier service policies.

9. Digital Delivery

Digital certificates and course materials are delivered online through the student portal or email and do not require physical shipping.

10. Policy Changes

Safety Training Institute reserves the right to update this Shipping Policy at any time. Changes will be posted on this page.

11. Contact Information

  • Institute Name: Safety Training Institute
  • Location: Bahanaga, Balasore, Odisha – 756042
  • Phone: 8280607556 / 9938232920
  • Email: info@safetytraininginstitute.org.in
  • Website: www.safetytraininginstitute.org.in